Privacy Policy

1. Introduction

Bliply ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered CV builder at bliply.eu ("the Service").

2. Data We Collect

We collect the following types of data:

• Account data: Name, email address, and authentication data provided through Clerk (our authentication provider).
• CV data: Personal and professional information you share during the CV creation chat, including work experience, education, skills, and other profile details.
• Chat messages: Conversations with our AI assistant used to build and refine your CV.
• Usage data: Anonymous analytics data collected through PostHog to improve the Service.

3. How We Use Your Data

We use your data to:

• Generate and deliver your CV and variants
• Provide and maintain the Service
• Send service-related emails (e.g., notices of material changes to this policy)
• Improve the Service through anonymized analytics
• Respond to support inquiries

4. AI Processing

Your CV data and chat messages are processed by Anthropic's Claude AI models to generate CV content and provide suggestions. This data is sent to Anthropic's API for processing.

We do not use your personal data to train AI models. Anthropic's API usage is governed by their data processing terms, which prohibit using API inputs for model training.

5. Third-Party Services

We use the following third-party services:

• Clerk — Authentication and user management
• Anthropic (Claude) — AI content generation
• Vercel — Hosting and infrastructure
• PostHog — Product analytics (anonymized)
• Mailtrap — Transactional email delivery
• Cloudflare Turnstile — Bot protection on forms

Each third-party service has its own privacy policy. We encourage you to review them.

6. Cookies

We use essential cookies required for authentication and session management. We also use analytics cookies (PostHog) with your consent. You can manage your cookie preferences through the cookie banner displayed on your first visit.

7. Data Retention

We retain your account and CV data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain it.

8. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access — Request a copy of your personal data
• Rectification — Correct inaccurate data
• Erasure — Request deletion of your data
• Portability — Receive your data in a structured, machine-readable format
• Restriction — Restrict processing of your data
• Objection — Object to processing based on legitimate interests

To exercise any of these rights, contact us at info@bliply.eu. We will respond within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

10. Children

The Service is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes via email. The updated policy will be effective from the date shown at the top of this page.

12. Contact

If you have questions about this Privacy Policy or your personal data, contact us at info@bliply.eu.